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Welcome to Showboat
This Terms of Use agreement (“Agreement”) governs your access to and use of the Showboat platform (“Platform”), including our mobile application and website. By accessing or using Showboat, you acknowledge that you have read, understood, and agree to be bound by these terms. Please read this document carefully, as it contains important information about your rights and obligations.
This Terms of Use agreement (“Agreement”) governs your access to and use of the Showboat platform (“Platform”), including our mobile application and website. By accessing or using Showboat, you acknowledge that you have read, understood, and agree to be bound by these terms. Please read this document carefully, as it contains important information about your rights and obligations.
1. ACCEPTANCE OF TERMS
By accessing or using Showboat, you enter into a legally binding agreement with SHOWBOAT SPORTS LIMITED (“we,” “us,” or “our”). If you do not agree with any part of these terms, you must not use our Platform. We reserve the right to modify these terms at any time, and your continued use of the Platform following any changes constitutes your acceptance of such changes.
2. PLATFORM PURPOSE AND SCOPE
Showboat is a professional football talent platform designed to connect players with clubs through video profiles and advanced scouting tools. Our Platform serves the football community across English, Welsh, and Scottish leagues, with plans for expansion into European and American markets. We provide specialised tools for talent showcase, scouting, and professional development within the football industry.
3. ELIGIBILITY AND ACCOUNT CREATION
3.1 General Eligibility
To use Showboat, you must be legally capable of entering into binding contracts. By creating an account, you warrant that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Professional Verification
For clubs and scouting organisations, we require comprehensive verification of your official status. This includes providing valid documentation of your organisation’s registration, appropriate licenses, and authorisation to conduct scouting activities. All specific users from clubs will need to provide up-to-date DBS checks. Clubs will need to re-confirm their user list with Showboat annually.
4. UNDERAGE USERS AND GUARDIAN REQUIREMENTS
4.1 Mandatory Guardian Oversight
For all users under 18 years of age, parent or legal guardian involvement is mandatory. Players under 18 must have their profiles entirely managed by a parent or legal guardian. This requirement is non-negotiable and forms a fundamental part of our commitment to youth protection.
4.2 Guardian Verification Process
Upon registration of an underage player, guardians must complete our comprehensive verification process, which includes:
– Submission of valid government-issued identification or other
– Full facial recognition
– Confirmation from our verification service Veriff that verification has been complete
– Initial registration onto the platform can take place
– Access throughout the platform will then be blocked until verification is complete
4.3 Youth Profile Management
Guardians maintain complete control over underage players’ profiles, including:
– Approval of all content uploads
– Management of privacy settings
– Control of communication with clubs
– Oversight of profile visibility
– Regular safety reviews and updates (***Please refer to our Showboat Parental Guidance
Document for further assistance on managing underage profiles)
5. CONTENT STANDARDS AND RESPONSIBILITIES
5.1 User-Generated Content
All content uploaded to Showboat must meet our professional standards. This includes:
– High-quality video footage of football-related activities
– Accurate and verifiable performance statistics
– Professional profile photographs
– Truthful biographical information
– Appropriate communication in all platform interactions
5.2 Content Restrictions
We prohibit:
– False or misleading information
– Inappropriate or offensive material
– Content that violates privacy rights
– Unauthorised third-party content
– Material that could compromise user safety
6. PRIVACY AND DATA PROTECTION
6.1 Data Collection and Usage
We collect and process personal data in accordance with applicable data protection laws. Our data handling practices include:
– Secure storage of personal information
– Restricted access to sensitive data
– Regular security audits
– Transparent data processing practices
– User control over personal information
6.2 Youth Data Protection
Enhanced protection measures for underage users include:
– Restricted data visibility
– Guardian-controlled information sharing
– Limited data retention periods
– Regular privacy impact assessments
– Strict third-party data sharing controls
7. SUBSCRIPTION AND PAYMENT TERMS
7.1 Subscription Models
Our tiered subscription system is designed to accommodate different user needs:
– Basic player profiles with essential features
– Premium player accounts with advanced capabilities
– Club subscriptions based on league level
– Enterprise solutions for multiple team organisations
7.2 Payment Terms
All subscriptions are subject to:
– Clear pricing structure based on user category
– Transparent billing cycles
– Secure payment processing
– Flexible renewal options
– Fair cancellation policies
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Platform Content
Showboat retains all rights to:
– Platform design and functionality
– Proprietary features and tools
– Brand assets and marketing materials
– Technical infrastructure
– Analytical tools and algorithms
8.2 User Content License
By uploading content, users grant Showboat a non-exclusive license to:
– Display uploaded content
– Use content for platform purposes
– Promote user profiles within the platform
– Share content with authorised football clubs
– Archive content for legal compliance
9. COMMUNICATION AND MESSAGING
9.1 Professional Standards
All platform communication must maintain professional standards:
– Respectful and appropriate language
– Clear and concise messaging
– Prompt responses to inquiries
– Professional relationship maintenance
– Appropriate use of platform messaging tools
9.2 Safeguarding Communications
Special provisions for youth protection include:
– Guardian oversight of any and all communications
– Restricted communication channels
– Monitored interaction history
– Emergency reporting systems
– Regular communication audits
10. PLATFORM SECURITY
10.1 Account Security
Users must maintain account security through:
– Strong password requirements
– Regular security updates
– Two-factor authentication
– Secure login protocols
– Device management
10.2 Data Security
We protect platform data through:
– Advanced encryption methods
– Regular security audits
– Breach prevention measures
– Incident response protocols
– Continuous monitoring systems
11. TERMINATION AND SUSPENSION
11.1 Account Termination
We reserve the right to terminate accounts for:
– Terms of Use violations
– Inappropriate behaviour
– False information
– Security concerns
– Platform misuse
11.2 Termination Process
Account termination includes:
– Data handling procedures
– Content removal
– Final payment processing
– Appeal options
– Account recovery possibilities
12. DISPUTE RESOLUTION
12.1 Conflict Resolution
Our dispute resolution process includes:
– Initial investigation procedures
– Mediation options
– Appeal processes
– Documentation requirements
– Resolution timeframes
12.2 Legal Proceedings
When necessary, legal matters will be handled:
– Under English law jurisdiction
– Through appropriate legal channels
– With clear documentation
– Following due process
– With professional legal counsel
13. UPDATES AND MODIFICATIONS
We may update these Terms of Use periodically. Significant changes will be communicated directly to users, requiring explicit acceptance to continue platform use. Users are encouraged to review these terms regularly for any updates or modifications.
14. CONTACT INFORMATION
For assistance with these Terms of Use or any platform-related inquiries, please contact:
Showboat Support Team
support@showboatsports.io
Emergency Safeguarding Contact:
safeguarding@showboatsports.io
By using Showboat, you acknowledge that you have read, understood, and agreed to these
Terms of Use in their entirety.
Document Version: 1.0
Last Updated: February 4th, 2025
Privacy Notice – General
1. Who we are
We are SHOWBOAT SPORTS LIMITED. Our registered o;ice is at 71-75 Shelton Street,
Covent Garden, London, United Kingdom, WC2H 9JQ. You can contact us at the address above or by email at info@showboatsports.io.
2. What this notice covers
This Privacy Notice, together with any other documents referred to in it, explains how we process your personal data, following the Data Protection Act 2018 and UK GDPR applied within. It applies when you use our website, interact with us through social media, email, phone, or in person, and also when you participate in activities arranged by us. This Privacy
Policy applies to you if you are a:
• Football club or associations
• Player
• Supplier or contractor
• Website visitor
• Employee
• Supplier or contractor
It is important that you read this Privacy Notice – General, together with any other privacy notice we may provide on specific occasions when we are processing your personal data so that you are fully aware of how and why we are using it. This privacy notice supplements the other notices and is not intended to override them.
3. What data we process
We may ask you to provide certain data or collect certain data about you from third parties. If we are unable to process this data, you may not be able to use our services or receive the customer experience we aim to provide. The data we process may include:
• Identity data – including first name, last name, username or similar identifiers
• Date of birth
• Photograph
• Account login details
• Contact data – including billing/delivery address, email address, and telephone numbers
• Social media handle and public profile picture
• Financial data – including payment card details
• Communications between you and us and between you and third parties.
• Transaction data – including details about payments to and from you and other details of products and services you have acquired from us or us to you
• Technical data – includes internet protocol (IP) address, browser type and version,
location, browser plug-in types and versions, operating system and platform, and other
technology on the devices you use to access this website
• Usage data – includes data about how you use our website, products, and services
• Marketing and communications data – includes your preferences in receiving marketing
from us and your communication preferences as well as correspondence to/from us, including emails, webform/chats, telephone call logs, and recordings
• Personal data related to individuals applying for jobs with us
• Personal data related to Football clubs or associations
• Personal data related to suppliers/contractors
4. Why we process data
The main reasons we use your data are:
• Legitimate commercial, operational, or financial interest
• To perform a contract with you
• To follow legal obligations, including health and safety
• Marketing
• Fraud prevention
• Informing you about relevant activities
• Sta; training
• Managing health, safety, and welfare
• Complaint management
• To improve the services you
• To allow us to manage our working relationships
We will only use your personal data for the purposes for which we collected it. However, we may need to use it for another reason. If that is the case and the reason is compatible with the original purpose, we will use it without contacting you but, if the purpose is different, we will let you know and will explain the legal basis which allows us to use it.
5. Our lawful bases for processing your data
We will only collect, use, and share your personal data where we are satisfied that we have an appropriate legal basis to do this. This may be because:
• Our use of your personal data is necessary to follow relevant legal or regulatory obligations
• Our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you
• Our use of your personal information is in our legitimate interest as a commercial organisation and in these cases, we will look after your information at all times in a way that is proportionate and respects your privacy rights, and you have a right to object to processing as explained in the section below
• You have provided your consent to us using the personal information
6. Disclosure of your data
In order to provide our services, we may share your data with selected third parties including:
• Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you.
• Where it is necessary to do so to protect or defend our legal rights or the legal rights of others.
• Analytics and search engine providers that help us in the improvement and optimisation of our site.
We may disclose your personal data to third parties:
• In the event that we buy or sell any business or assets for which we are the data controller where we may be required to disclose your personal data to the prospective seller or buyer, managing agent, and solicitors of such business or assets.
• If substantially all our assets are acquired by a third party where personal data held by us will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data to follow any legal obligation, or in order to enforce or apply our terms of use, or to protect the rights, property, or safety of our organisation, our residents, or others. This includes exchanging data with other companies and organisations for the purposes of fraud protection and credit risk reduction.
• We may also supply aggregated statistics about our sales, tra;ic patterns, and other site data to third parties, but these statistics will not include any data that could personally identify you.
8. Disclosure of sensitive data
If we are concerned about the welfare or behaviour of a player we may share this information with third parties either in their vital interest, the public interest, or following other exceptions allowed under data protection law. The third parties that we would share this information with, if we do, would usually be:
• Healthcare professionals such as a local authority mental healthcare team
• The emergency services
We may share this data without the consent of the individual it relates to, we will ensure that this information is only shared with third parties after careful consideration of the individual’s rights. Such a decision will be made by a senior member of our management.
9. Data transfer outside the EEA
We may transfer your information outside the borders of the EEA while processing it.
10. How long we keep your data
We will only keep your personal data for as long as it is necessary to fulfil the purposes, we collected it for, including complying with any legal, accounting, or other reporting requirements. To decide the appropriate retention period for personal data, we consider:
• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorised use or disclosure of your personal data
• The purposes for which we process your personal data and whether we can achieve those purposes through other means
• Applicable legal requirements
In some circumstances, we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such data without further notice to you.
11. Your rights
Under data protection law, subject to certain conditions, you have the following rights concerning your personal data:
• The right to be informed.
• The right of access.
• The right to rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The rights in relation to automated decision making and profiling.
Showboat Safeguarding Policy for Players Aged 17 and Under
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Purpose and Scope
This safeguarding policy is designed to protect young players using the Showboat
platform. It outlines the responsibilities of parents/guardians, clubs, and Showboat to
ensure a safe and supportive environment for all users. - Parent/Guardian Responsibilities
- Account Management: Profiles for players aged 17 and under must be managed by a
verified parent or guardian. This includes overseeing all content uploads and
interactions on the platform. - Verification Process: Parents/guardians must undergo a verification process, providing
identification and contact details to confirm their role. - Content Supervision: All content, including videos and messages, must be reviewed by
the parent/guardian before being posted to ensure appropriateness and compliance
with Showboat’s guidelines.
3. Club Responsibilities
- StaH Access and Verification: Clubs must provide Showboat with a list of staH
members who will access the platform. Each staH member must have a current DBS
check submitted to Showboat. This will need reviewing and updating annually - Safeguarding Training: Clubs are responsible for ensuring that all staH members with
access to Showboat complete regular safeguarding training to stay informed about best
practices and legal obligations. - Communication Protocols: Clubs must establish clear protocols for communicating
with underage profiles, ensuring all interactions are appropriate and professional.
4. Incident Reporting and Response
- Immediate Action: If a club identifies a profile managed by someone other than the
verified parent/guardian, communication must cease immediately, and the incident
must be reported to Showboat. - Reporting Mechanism: Showboat provides a secure and confidential reporting system
for any safeguarding concerns or policy breaches. Reports can be submitted
anonymously. - Response Time: Showboat commits to addressing all safeguarding reports within 48
hours, taking appropriate action to resolve issues and protect young players.
5. Data Protection and Privacy
- Personal Data Security: Showboat ensures that all personal data of young players is
securely stored and only accessible to authorised personnel. - Privacy Settings: Parents/guardians can control privacy settings to limit who can view
the player’s profile and content, enhancing safety on the platform.
6. Continuous Monitoring and Improvement
- Regular Audits: Showboat will conduct regular audits of the platform to ensure
compliance with safeguarding standards and identify areas for improvement. - Policy Review: This policy will be reviewed annually, or more frequently if necessary, to
incorporate new safeguarding practices and legal requirements.
7. Engagement and Education
- Parental Guidance: Showboat will provide resources and guidance to
parents/guardians on how to use the platform safely and eHectively. - Awareness Campaigns: Showboat will run awareness campaigns to educate users
about safeguarding issues and encourage responsible platform use.
8. Contact Information
For any safeguarding concerns or queries, please contact Showboat’s Safeguarding
Officer at safeguarding@showboatsports.io
App Face Data Policy
- Does the app collect face data?
- No, the app does not collect, store, or process facial images or biometric data.
- It use Veriffs package, but it does not collect facial images in our implementation.
- What information is collected and why?
- The app uses Veriff only to verify a user’s age.
- If a user is under 18, basic identity verification data is processed to comply with our platform’s requirements.
3. How is the data stored?
- The app does not store any verification data.
- Any information processed for verification is securely stored by Veriff, following their privacy and security policies.
4. How long is the data retained?
- If a user is under 18, Veriff retains their verification data for 90 days, after which it is permanently deleted.
- If the user is 18 or older, no data is retained.